Value added services are by no means a new thing in our industry but finding published data on how your clients are using these services isn’t always easy. That’s why we’re excited to launch our second ‘HealthWise’ report.

Monday 17th January marks ‘Brew Monday’, an initiative by the Samaritans to encourage people to stay connected and catch-up over a cuppa. It’s a more positive approach to ‘Blue Monday’, the third Monday of January which is supposedly ‘the most difficult day of the year’. Whilst days such as ‘Blue Monday’ have helped raise awareness of mental health, it’s important to remember that we face mental health challenges all year round.

Remote GP appointments have continued to be offered throughout 2021, so how have we continued to access these services and what has been the appetite for online or virtual appointments?

In 2020, we supported 6,964 health insurance members and paid £18.6 million in claims.
Chris Pollard, Chief Operating Officer, explains ‘in a year when private hospitals were not able to operate fully, we’re proud to have helped almost 7,000 members access treatment.

All members of The Exeter can now access consultations with registered dietitians and lifestyle and nutrition consultants through HealthWise, our member benefits app. But there is often confusion about the difference between a dietitian and a nutritionist.

We asked the providers of our app, Square Health to explain how the two professions differ:

With the ongoing pressures placed on the NHS showing no signs of easing, we wanted to do more for your clients. That’s why we have updated HealthWise, our member benefits app, giving your new and existing income protection and health insurance clients access to two new benefits.