The Exeter hires Isobel Langton as new Chief Executive:
- Experienced leader in the intermediary sector who is passionate about customer service.
- Clear focus on developing innovative propositions and delivering value for money.
Health and protection insurer, The Exeter, has today announced that Isobel Langton will succeed Andy Chapman as their new Chief Executive and will be joining The Exeter in April 2021. Isobel’s appointment is subject to regulatory approval.
Andy Chapman announced his intention to retire in February 2020. The search for his replacement began a year ago but has been delayed due to the Coronavirus pandemic.
Isobel is a widely experienced senior executive with strong financial, operational and relationship management skills, spanning over 30-years within the insurance industry. Most recently Chief Executive of Royal London’s Intermediary Division, Isobel created and implemented strategy for their protection business and led the pensions business through a period of significant success, driving value for both intermediaries and customers alike. Prior to that, she was Group Customer Service Director at Royal London and has also held senior roles within Scottish Life and Irish Life Assurance.
Wallace Dobbin, Chairman at The Exeter, said:
“Isobel is a naturally inspirational and collaborative leader with deep knowledge and experience within our sector. We knew that we wanted someone who had experience of running a large business, but just as importantly was the right cultural fit. Isobel not only has a passion for delivering excellent customer service and is committed to the ideals of mutuality, but she is focused on developing high performing teams.”
Isobel Langton said:
“The Exeter has an excellent track record and Andy has created a truly member-focused organisation with a highly engaged team. It was clear to me that this is an organisation with real purpose, something that is hugely important in current times. I am excited by the opportunities ahead and what we can achieve together.”
ENDS
Contact
Michelle Saunders, Corporate Communications Manager
D: 01392 261424
E: michelle.saunders@the-exeter.com
Taneesha Pawar, Rostrum
D: 0203 404 7733
About The Exeter
The Exeter is one of the UK’s leading healthcare and protection insurers. The Exeter is a mutual friendly society, which means it is owned by members and run for their benefit, rather than shareholders. The Exeter, formerly known as the Exeter Friendly Society and Pioneer Friendly Society has been specialising in healthcare and protection for over a century.
The Exeter is a trading name of Exeter Friendly Society Limited, which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Register number 205309) and is incorporated under the Friendly Societies Act 1992 Register No. 91F with its registered office at Lakeside House, Emperor Way, Exeter, England EX1 3FD.